YARDLY GREEN MEDICAL CENTRE

APPOINTMENTS

To help protect both patients and staff: please note that all appointment requests will be via our Telephone triage Service.

To help triage patients, our receptionists will ask screening questions and request details about the reason for your call.

Appointments will generally be via telephone/video consultations, only if needed and safe will you be asked to attend the surgery after a GP telephone triage call.

The practice will continue to have processes to ensure childhood immunisations, cervical smears and other essential care continues.

If you are seen in surgery your clinician may need to wear gloves, gown and mask so do not be alarmed.

PRESCRIPTIONS

We will no longer be issuing printed prescriptions. All prescriptions will be sent electronically to your pharmacy to limit/stop footfall to the surgery.  If you have not been set-up electronically with your pharmacist, you will be asked on the telephone for your nominated pharmacy so that your prescription can be sent there electronically.

Click here for more information:

Test if eligible – for essential workers: https://www.gov.uk/apply-coronavirus-test-essential-workers

Latest guidance: https://www.gov.uk/coronavirus

Check Coronavirus: https://111.nhs.uk/covid-19

Employment Self Certificate (SC2):  https://www.gov.uk/government/publications/statutory-sick-pay-employees-statement-of-sickness-sc2

COVID-19

PLEASE NOTE

APPOINTMENT

If you have an appointment please go home and wait for a phone call.  if you do not receive a phone call please contact us with a up-to-date phone number.

following national recommendations the practice is taking measures to reduce any potential risk or transmission of coronavirus. all initial contact with patients will b via telephone.

Any further appointments will be booked as a telephone consultation where possible.

MEDICATION REQUEST

Medication can be ordered

• Online
• Email
• over the telephone
• alternatively you can request your local pharmacy to order your medication  for you

When you order your mediation please nominate a pharmacy so you do not need to come into the practice to collect this.

Please ring the practice on: – 0121 773 3737

or email: yardleygreen.appointments@nhs.net

We will contact you to keep you updated.

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