Yardley Green Medical Centre

Yardley Green Medical Centre

77 Yardley Green Road, Birmingham, B9 5PU

Current time is 08:08 - Sorry, we're closed

NHS

Telephone: 0121 773 3737

Fax: 0121 772 2392

yardleygreen.appointments@nhs.net

Prescription related queries – After 11:00AM everyday

Posted on September 9th, 2020

Effective from 14th of September 2020,

Patients will not be able to place repeat or any prescription requests via telephone. This process is kept in place to ensure that there is audit trail of patient requests for medications. 

Patients can order repeat prescriptions in the following ways:

  • Hand in your tear off computer slip at reception clearly indicating which medications you require. You should have your computer tear off slip at hand.
  • By post sending a stamped addressed envelope (allow at least 1 week).
  • We now have the facility for you to request your repeat medication online via the link on the right hand side. If you wish to register for this service please come to reception and complete the Online Service form.
  • Ask your pharmacy to place a request on your behalf.

Also we request all our patients to call for any prescription related queries only after 11:00AM everyday. Any calls received before 11:00AM for prescriptions related queries will not be processed.

This process is put in place to ensure that appointments and prescription related work loads are properly managed. 

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. Prescriptions ordered before 12:00 will be ready for collection after 12:00 two days later.